Privacy Policy

AyuQ is a digital health platform owned and operated by Zyfolis Healthcare Technology Private Limited (“Company”, “we”, “our”, or “us”).

This privacy policy describes how Zyfolis Healthcare Technology Private Limited (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how your data is collected, used, and shared. This Privacy Policy explains how we handle your information when you use our mobile or web application and services.

Information We Collect
We collect only the information necessary to provide and improve our services.
a. Account Information
• Name
• Email address
• Password (securely encrypted)

b. Optional Profile Information
You may choose to provide additional information to enhance your experience:
• Date of birth
• Gender
• Height, weight, waist size
• Lifestyle data (exercise frequency, alcohol consumption, smoking status, stress levels)
• Family medical history (e.g., diabetes, hypertension, cancer)
• Providing this information is completely optional and is used only to improve personalization and insights.

c. Health and Diagnostic Data
If you use our diagnostic features, we may collect:
• Biomarker data
• Lab test results
• Health reports
This data is considered sensitive health information and is handled with strict safeguards.

d. Device and Usage Information
• App usage data
• Device type and OS
• Crash logs and performance data

How We Use Your Information
We use your data to:
• Create and manage your account
• Provide personalized health insights and recommendations
• Generate reports based on your inputs and diagnostic data
• Improve app performance and user experience
• Ensure security and prevent misuse
AI and Third-Party Data Processing
To provide personalized insights, AyuQ may use third-party AI services to generate personalized insights.
What data may be shared:
• Health inputs (e.g., biomarkers, lifestyle data)
• Profile information (if relevant to generating insights)

Purpose:
• Generate health insights
• Analyze patterns
• Improve recommendations

Important:
• Data shared is limited to what is necessary
• We do not sell your personal or health data

User Consent:
We will explicitly ask for your consent within the app before sharing any data with AI services. You can choose not to share this data and continue using the app with limited functionality.

Data Sharing and Disclosure
We do not sell your data.
We may share data only in the following cases:
• With trusted service providers (e.g., cloud hosting, analytics, AI providers)
• When required by law or legal processes
• To protect user safety or prevent fraud
All third parties are required to maintain appropriate data protection standards.
Data Storage and Security
• Data is stored securely using industry-standard encryption
• Access is restricted to authorized personnel only
• We implement safeguards to protect sensitive health data
Your Rights and Choices
You have the right to:
• Access your data
• Update or correct your information
• Delete your account and associated data
• Choose whether to provide optional health information
• Control whether your data is used for AI-based insights
To request deletion or changes, contact us at: support@ayuq.bio
Data Retention
We retain your data only as long as necessary to provide our services or comply with legal obligations. You may request deletion at any time.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or via email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Company: Zyfolis Healthcare Technology Private Limited
Email: support@ayuq.bio